CANCELLATION POLICY

Effective Date: September 2, 2026

Website: Arafine.co

Contact: +91 77997 66737

Email: info@arafine.co

Arafine allows customers to request cancellation of an order subject to the conditions below.

1. Cancellation Window

An order can be cancelled only before it has been picked up by the courier/shipping partner.

Once the order has been picked up, the order cannot be cancelled.

2. How to Request Cancellation

To request cancellation, contact Arafine as soon as possible:

Phone: +91 77997 66737

Email: info@arafine.co

Please provide:

1. Order number.
2. Customer name.
3. Registered mobile number.
4. Email address used for the order.
5. Reason for cancellation, if applicable.

3. Cancellation After Pickup

Cancellation requests received after the order has been picked up by the courier will not be accepted.

Customers should not refuse delivery solely to initiate a cancellation, as such refusal does not automatically create an entitlement to a refund.

4. Cancellation Confirmation

A cancellation request is considered successful only after Arafine confirms the cancellation.

Simply sending a cancellation request does not guarantee that the order will be cancelled.

5. Refunds for Cancelled Orders

Arafine’s general policy is No Refunds for delivered products.

Where an order is successfully cancelled before courier pickup and payment has already been made, any applicable treatment of the paid amount will be communicated by Arafine in accordance with the applicable payment method and law.

6. Orders Already Processing

If an order has entered the packing, dispatch, or courier pickup process, Arafine may be unable to cancel it.

Customers are therefore advised to submit cancellation requests as early as possible.

7. Contact Us

For cancellation requests:

Arafine

Phone: +91 77997 66737

Email: info@arafine.co

Website: Arafine.co