Privacy Policy

PRIVACY POLICY

Effective Date: September 2, 2026

Website: Arafine.co

Contact: +91 77997 66737

Email: info@arafine.co

Arafine (“Arafine”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide when using Arafine.co.

This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the circumstances in which it may be shared.

By using Arafine.co, you acknowledge that you have read and understood this Privacy Policy.


1. Information We Collect

Depending on how you interact with our website, we may collect information such as:

Personal Information

  1. Full name
  2. Mobile number
  3. Email address
  4. Billing address
  5. Shipping address
  6. Order details
  7. Communication preferences


Transaction Information

When you purchase from us, information relating to your order and transaction may be collected or processed, including order value, products purchased, payment status, and transaction reference information.

Payment information may be processed by third-party payment service providers.

Technical Information

We may automatically collect certain technical information, including:

  1. IP address
  2. Browser type
  3. Device information
  4. Operating system
  5. Website usage information
  6. Pages visited
  7. Referral information
  8. Cookies and similar technologies


2. How We Use Your Information

We may use your information to:

  1. Process and fulfil orders.
  2. Deliver products.
  3. Communicate order updates.
  4. Process exchanges and customer service requests.
  5. Respond to enquiries.
  6. Provide customer support.
  7. Process payments through authorized payment providers.
  8. Improve our website and products.
  9. Prevent fraud and unauthorized activity.
  10. Send promotional communications where permitted and applicable.
  11. Comply with legal and regulatory obligations.

3. Cookies

Arafine.co may use cookies and similar technologies to improve website functionality, understand website usage, remember preferences, and support marketing or analytics activities.

You may be able to manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

4. Sharing of Information

We may share necessary information with trusted third-party service providers who assist us with:

  1. Payment processing
  2. Courier and delivery services
  3. Website hosting
  4. Technology services
  5. Analytics
  6. Customer communication
  7. Marketing and advertising
  8. Fraud prevention
  9. Business operations

We may also disclose information where required by applicable law, regulation, court order, government authority, or to protect our legal rights.

We do not intend to sell your personal information as a standalone commercial product.


5. Payment Information

Payments may be processed through third-party payment gateways.

Arafine does not intentionally collect or store complete payment credentials such as full card numbers, CVV numbers, or banking passwords on its own systems where such information is handled by the applicable payment provider.

Customers should review the privacy and security practices of the payment service provider used for their transaction.


6. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no online transmission or electronic storage system can be guaranteed to be completely secure.


7. Data Retention

We retain personal information for as long as reasonably necessary for business, customer service, accounting, legal, tax, regulatory, fraud prevention, and other legitimate purposes.

The retention period may vary depending on the type of information and applicable legal requirements.


8. Marketing Communications

Where permitted, Arafine may send promotional communications regarding products, offers, launches, and other updates.

You may request to stop receiving promotional communications by contacting us or using the available unsubscribe mechanism in the communication.

Transactional and service-related communications may still be sent where necessary to fulfil your orders or provide requested services.


9. Third-Party Websites

Our website may contain links or integrations to third-party websites or services.

Arafine is not responsible for the privacy practices or content of third-party websites. Customers should review the privacy policies of those websites separately.


10. Children’s Privacy

Arafine.co is intended for general consumers and is not knowingly directed toward children.

We do not knowingly collect personal information from children in violation of applicable law.


11. Your Privacy Rights

Subject to applicable law, you may have rights relating to your personal information, including requesting access, correction, updating, or deletion of certain information.

Requests may be submitted using the contact details below.


12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business, technology, legal requirements, or services.

The updated policy will be published on Arafine.co with a revised effective date.


13. Contact Us

For privacy-related questions or requests, contact:


Arafine

Phone: +91 77997 66737

Email: info@arafine.co

Website: Arafine.co